Terms of Service

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter a contract. You must provide accurate information, keep it current and protect your credentials and devices. You are responsible for activity under your account, except to the extent caused by our breach of these Terms or applicable law. Notify support@invobill.net promptly if you suspect unauthorized access.

Google, Apple or another identity provider may be used to authenticate your account. Their services are governed by their own terms. Loss of access to a sign-in provider may affect your ability to sign in, so keep your recovery information current.

2. The service

InvoBill provides tools for invoicing, inventory, accounting, GST-related records, reports and related business workflows. Features may differ by plan, location, device or release and may change over time.

InvoBill is offline-first, but some features require an internet connection, including authentication, synchronization or backup, connected services, support and selected tax or e-Invoice functions. You are responsible for compatible devices, browsers and connectivity.

3. Your business and compliance responsibilities

InvoBill is a software tool. It does not provide legal, tax, accounting, audit or financial advice, and it does not replace a chartered accountant, tax professional or legal adviser.

You are responsible for:

• the accuracy and completeness of your business, party, invoice, tax, inventory and accounting data;
• reviewing invoices, returns, reports, calculations, exports and filings before relying on or submitting them;
• determining your GST registration, tax rates, place of supply, HSN/SAC classification, e-Invoice eligibility, filing duties and record-retention obligations;
• obtaining lawful authority to enter, process, export and share information about customers, suppliers, staff and others;
• maintaining records and backups appropriate to your business; and
• complying with applicable laws, contracts and professional requirements.

A feature described as GST-ready, automated or compliant does not guarantee that your particular records, tax treatment or filing will be correct. Government systems and rules can change, be unavailable or reject submissions.

4. Your content

You retain ownership of information and files you enter into InvoBill (“Your Content”). You grant Ozevon a limited, non-exclusive right to host, process, transmit, reproduce and display Your Content only as needed to provide, secure, support and improve the service, comply with your instructions and meet legal obligations.

You confirm that you have the rights and lawful basis needed to use Your Content in InvoBill. You must not upload content that is unlawful, infringes rights, contains malware or exposes information you are not permitted to process.

5. Acceptable use

You must not:

• use InvoBill for unlawful, fraudulent or deceptive activity;
• access another person’s account or data without permission;
• interfere with, probe, overload, bypass or disrupt the service or its security;
• introduce malicious code or use automated means that unreasonably burden the service;
• reverse engineer or attempt to extract source code except where applicable law expressly permits it;
• copy, resell or provide the service to third parties except through features or plans that allow it;
• remove ownership or legal notices; or
• use InvoBill to infringe privacy, intellectual property or other rights.

We may investigate suspected misuse and restrict access where reasonably necessary to protect the service or others.

6. Plans, fees and taxes

Some features may be free, in early access or offered under a paid plan. Before charging you, we will show the applicable price, billing period and material terms. Unless stated otherwise, prices exclude applicable taxes, including GST.

If you buy a paid plan, you authorize the disclosed charges. Recurring plans continue for the disclosed period until cancelled. Cancellation stops future renewals but does not normally produce a refund for an already-started period, except where required by law or the offer says otherwise. We may change future prices with advance notice required by applicable law.

7. Third-party services

InvoBill may integrate with Google, Apple, government portals, payment services or other third parties. Your use of them is governed by their terms. We do not control their availability, decisions, data or security and are not responsible for third-party acts or omissions. You authorize us to exchange the information needed when you choose to connect or use such a service.

8. Intellectual property

Except for Your Content, InvoBill and its software, design, text, branding and other materials are owned by or licensed to Ozevon and are protected by applicable laws. Subject to these Terms, Ozevon grants you a limited, revocable, non-exclusive, non-transferable right to use InvoBill for your internal business purposes.

“InvoBill,” associated logos and Ozevon branding may not be used without permission. Feedback you voluntarily provide may be used without restriction or payment, provided we do not identify you publicly without permission.

9. Availability, changes and beta features

We aim to keep InvoBill available and reliable but do not promise uninterrupted or error-free operation. We may maintain, update, add, remove or discontinue features. Where reasonably practical, we will give notice of a material discontinuation that affects stored data and provide an opportunity to export data.

Preview, beta or early-access features may be incomplete, change without notice and have additional limits. Use them with appropriate caution and backups.

10. Suspension and termination

You may stop using InvoBill at any time and may request account deletion at support@invobill.net.

We may suspend or terminate access if you materially breach these Terms, create a security or legal risk, fail to pay an amount due, or use the service in a way that could harm InvoBill or others. Where appropriate, we will give notice and a chance to fix the issue. We may act immediately for urgent security, fraud, legal or safety reasons.

On termination, your right to use the service ends. Provisions that by their nature should survive will survive, including ownership, payment obligations, disclaimers, liability limits and dispute provisions. Export Your Content before termination where the service permits it.

11. Disclaimers

To the maximum extent permitted by law, InvoBill is provided “as is” and “as available.” Ozevon disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy. We do not warrant that reports, tax calculations, classifications, exports, integrations or submissions will be complete, accepted or suitable for your circumstances.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

12. Limitation of liability

To the maximum extent permitted by law, Ozevon and its affiliates, officers, employees and suppliers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill, business, data or opportunities arising from InvoBill.

To the maximum extent permitted by law, Ozevon’s total liability arising out of or relating to InvoBill during the 12 months before the event giving rise to the claim will not exceed the greater of (a) the amount you paid Ozevon for InvoBill during that period or (b) INR 5,000.

These limits do not apply where prohibited by law or to liability that cannot lawfully be limited, including liability for fraud or wilful misconduct.

13. Indemnity

To the extent permitted by law, a business or organization using InvoBill will indemnify Ozevon against third-party claims, losses and reasonable costs arising from its unlawful use of InvoBill, Your Content, violation of another person’s rights or material breach of these Terms. This section does not require indemnity for Ozevon’s own unlawful conduct.

14. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to any mandatory rights or forum available under applicable law, courts with jurisdiction in Srinagar, Jammu and Kashmir, India will have exclusive jurisdiction over disputes arising from these Terms or InvoBill.

Before filing a claim, contact support@invobill.net and give us a reasonable opportunity to resolve it informally. Nothing in this section prevents either party from seeking urgent injunctive relief or using a remedy that applicable law makes non-waivable.

15. Changes to these Terms

We may update these Terms. We will post the updated version and change the “Last updated” date. If a change materially reduces your rights, we will give additional notice where required. Continued use after the effective date means you accept the updated Terms.

16. Contact

Ozevon — InvoBill
Email: support@invobill.net