Open the formats
- Go to Settings & Admin > Settings and open the Print tab. The Invoice Format Library lists your templates.
- The Invoice Format card shows your business type and Default for new receipts. Below it, the library lists built-in formats, each with a Preview button and a Set as default button. Use the filters (All types, All sizes, All tags) to narrow the list.
- Choose the format you want and tap Set as default.
Preview before you rely on it
- Open the sample preview. It shows placeholder invoice data, not a real invoice.
- Check your company name, GSTIN, bank details, terms and the tax columns.
- Then open a real invoice with several items and print or preview that one. That is the real test.
Test on the printer
- Print one A4 or thermal copy on the actual printer.
- If content is cut off, check the paper size and orientation in the print window, and use 100% scale before trying "fit to page".
- Check that the template type matches the printer: A4 or thermal.
Printing an invoice needs internet in the current app. See Send or print a bill.