E-invoice and e-way bill: what is available

E-invoice (IRN) and e-way bill need a connected GST provider. This explains what you see and what to do.

Not on by default. E-invoice (IRN) and e-way bill both need your GST e-invoice or e-way bill provider to be connected by an administrator. Until then, invoices still save and print normally, but no IRN or e-way bill is generated.

What it needs

  • Internet. These services talk to government or provider systems.
  • An administrator who has connected the provider and entered the credentials.

If you see a pending message

A banner says that statutory submissions are pending and will submit when online. Do this:

  1. Check that the invoice is saved and eligible.
  2. Reconnect to the internet and wait, or tap Sync now in the sync panel.
  3. Check the result and the generated number before you share the final copy.

Good to know

  • A pending, test or unavailable status is never a real IRN or e-way bill. Do not share it as one.
  • An unverified IRN is never printed or shared by the app.
  • Do not retry again and again with credentials that are wrong. Ask your administrator to fix them.